Do not watch every shipment.Understand every exception.
We build systems that connect planning, tracking, inventory and communication and put exceptions with the right operator immediately.
The standard flow runs.
Margin disappears in exceptions.
Delays, missing scans, changed ETAs and inventory differences demand substantial manual coordination.
Operators search for context across carriers, customers, warehouse and planning before knowing which deviation needs attention.
A live exception layer can correlate signals, determine impact and prepare an appropriate action, with the operator in control.
From track-and-trace to
exception-and-act.
Built over TMS, WMS, ERP and carrier data, focused on the moments when someone must intervene.
Exception control tower
Combines location, ETA, order promise and dependencies and ranks deviations by actual customer and operational impact.
Dispatch copilot
Prepares replanning using capacity, time windows, driver hours and priorities and lets a planner confirm the choice.
Supply-chain case agent
Collects evidence and communications around damage, shortage or delay and tracks owner, claim and follow-up.
Exceptions that currently need
multiple phone calls.
We choose one event with clear sources, impact and operator action.
ETA deviation
Place a changed arrival beside dock, staff, onward transport and customer promise.
Missing scan
Check history and nearby events and warn only when the parcel or pallet is truly at risk.
Inventory variance
Combine WMS, order and count data and propose likely cause and a verification action.
Damage or shortage case
Collect photos, transport document, order lines and communication into a complete file immediately.
Start small.
Build on the real operation.
We do not begin with a model or a lengthy AI roadmap. We begin with one workflow whose value and risks you understand.
Map the operation
A forward-deployed engineer works alongside the people doing the job, connects systems, exceptions and decisions, and selects one measurable starting point.
Working in your environment
We build on your data and connect the software already in use. You see a working version every ten hours and steer it using real behaviour.
Control and ownership built in
We define human decisions, logging, permissions and exception routes. The code, accounts and infrastructure are delivered in your name.
Do not show more data.
Resolve the right exception faster.
We design around operator attention, not around the fullest possible dashboard.
Priority follows the operation
A deviation is weighted by customer, time window, next process and cost, not just technical status.
Signals converge when they matter
We connect events from multiple parties and show the current context within the same case.
Planning remains authorised human work
The system prepares options and communications; the planner decides on impactful rerouting or prioritisation.
Which deviation currently costs planners
the most coordination time?
Bring the event sources and current action. We will outline how detection, context and follow-up can become one flow.