Notes from the field
What we learn while building operations, deploying them and keeping them running.

Become a partneron commission.
Becoming a partner, affiliate marketing and referring clients for commission may sound alike, but they are different roles. Here are the differences, the benefits and the terms to agree before you start.

Start with themost boring workflow.
The process you most want to start with is almost never the process you should start with. Why repetition beats ambition, and the one question that finds your most boring workflow in five minutes.

From paper job sheetto invoice.
The work is done on Tuesday and the invoice goes out nine days later. Where those days go, what gets lost along the way, what replaces it, and the one number that tells you whether this happens to you too.

What does automatingone processactually cost?
The usual answer to this question is "it depends". Here is the number, what decides whether your process is one module or three, what the price does not cover, and how to work out the other side of the sum yourself.

What AI operations is,and what anoperations engineer does
Operations is the work between your people, your systems and your machines. What AI does and does not do there, what an operations engineer spends the week on, and the six places it breaks down.